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EV Charger Warranty

Hypercharge offers tailored warranty coverage from the included manufacturer’s warranty to Extended and Comprehensive plans, ensuring the right protection for every property.

A black electric car is parked and charging at a public charging station outdoors on a sunny day, with the charging cable plugged into the car. Grass and trees are visible in the background.

By installing EV charging stations, you’ve made a powerful decision in the battle against climate change, showcasing your commitment to a sustainable future. Building on your impactful choice, the Hypercharge Comprehensive Warranty ensures your EV charging investment continues to deliver its intended benefits seamlessly.

The Hypercharge Comprehensive Warranty includes the following main benefits:

Premium Parts & On-Site Repairs

The Hypercharge Comprehensive Warranty includes premium hardware parts, dispatch services, and priority on-site repairs.

This robust support minimizes operational disruptions, ensuring your chargers remains reliable and high-performing, allowing you the freedom to concentrate on your core business.

95% Annual Station Uptime Guarantee

We stand by our 95% annual station uptime guarantee* to maintain your charging stations’ reliability and availability.

This commitment reflects our dedication to supporting your investment and ensuring your charging infrastructure meets the needs of EV drivers consistently, enhancing user satisfaction and loyalty to your services.

Proactev™ Station Monitoring

Proactev™ keeps vigilant eye on all Hypercharge charging stations on our network. With Proactev™, we ensure rapid detection and action on any issue including immediate automated notifications for site owners.

Warranty Coverage Options

Included
Manufacturer’s
Warranty

Hypercharge Extended Warranty

Hypercharge Comprehensive Warranty

Provides essential protection at no additional cost, covering the basic hardware components of your charging station. This foundational coverage ensures your equipment remains operational and reliable.

    Extends coverage to five years, keeping all included benefits and adding a 95% annual uptime guarantee. Dispatch services remain customer-initiated, providing protection with consistent support for your charging stations.

      Offers the most extensive coverage available. The Hypercharge Comprehensive Warranty combines premium features, included dispatch services and on-site repairs to keep your stations fully operational with minimal downtime for years to come.

        Warranty Period

        2 years from date of delivery

        5 years from date of delivery

        5 years from date of delivery

        24/7 Phone Support

        N

        N

        N

        Proactev™ Station Monitoring

        N

        N

        N

        Remote Troubleshooting

        N

        N

        N

        Hardware Parts Coverage

        N

        N

        N

        Dispatch Services

        (On Request with PO)
        (On Request with PO)

        N

        Uptime Guarantee

        N (95% Annual Uptime*)

        N (95% Annual Uptime*)

        On-Site Repairs

        N

        While all warranty options offer essential coverage, only the Hypercharge Comprehensive Warranty provides the ultimate assurance. Hypercharge strongly recommends this option for those who want the highest level of protection, ensuring your investment continues to operate smoothly and profitably with minimal downtime and maximum reliability for years to come.

        EV Charger Warranty

        Discover how an EV Charger Warranty by Hypercharge can protect your investment.