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Comprehensive Warranty

Designed for optimal performance and peace of mind, the Hypercharge Comprehensive Warranty offers extended coverage, including parts, repairs, travel time, and more.

By installing EV charging stations, you’ve made a powerful decision in the battle against climate change, showcasing your commitment to a sustainable future. Building on your impactful choice, the Hypercharge Comprehensive Warranty ensures your EV charging investment continues to deliver its intended benefits seamlessly.

The Hypercharge Comprehensive Warranty includes the following main benefits:

Premium Parts & On-Site Repairs

The Hypercharge Comprehensive Warranty includes premium hardware parts, priority on-site repairs guaranteed within 2 business days, and up to 2 hours of travel time included.

This robust support minimizes operational disruptions, ensuring your chargers remains reliable and high-performing, allowing you the freedom to concentrate on your core business.

98% Annual Station Uptime Guarantee

We stand by our 98% annual station uptime guarantee* to maintain your charging stations’ reliability and availability.

This commitment underscores our dedication to supporting your investment and ensuring your charging infrastructure meets the needs of EV drivers consistently, enhancing user satisfaction and loyalty to your services.

Proactevâ„¢ Priority Coverage

Proactevâ„¢ keeps vigilant eye on all Hypercharge charging stations on our network.

With Proactevâ„¢ Priority Coverage, we ensure rapid detection and action on any issue, with a response time commitment of 4 hours or less, including immediate automated notifications for site owners.

Warranty Coverage Options

Included
Manufacturer’s
Warranty

Hypercharge Extended Warranty

Hypercharge Comprehensive Warranty

Provides essential protection at no additional cost, covering the basic hardware components of your charging station. This foundational coverage ensures your equipment remains operational and reliable.

    Builds upon the basic coverage by extending the warranty period for an additional 1-4 years. This standard offering safeguards your investment for a longer duration, covering potential issues beyond the initial term.

      Offers the most extensive coverage available. With premium features included, the Hypercharge Comprehensive Warranty ensures your charging stations remain fully operational with minimal downtime for years to come.

        Term

        1-3 Years

        Included + 1-4 Years

        Up to 5 Years

        24/7 Driver Support

        N

        N

        N

        Hardware Parts Coverage

        N

        N

        N (+ Premium Parts)

        Proactevâ„¢ Station Monitoring

        N

        N

        N (+ Priority Coverage)

        Uptime Guarantee

        N (98% Annual Uptime*)
        On-Site Repairs
        N (within 2 Business Days)
        Travel Time

        N (2 Hours Included)

        While all warranty options offer essential coverage, only the Hypercharge Comprehensive Warranty provides the ultimate assurance. Hypercharge strongly recommends this option for those who want the highest level of protection, ensuring your investment continues to operate smoothly and profitably with minimal downtime and maximum reliability for years to come.

        Warranty Coverage Options

        Included Manufacturer’s Warranty

        Provides essential protection at no additional cost, covering the basic hardware components of your charging station. This foundational coverage ensures your equipment remains operational and reliable.

            1-3 Year Term

          N  24/7 Driver Support

          N  Hardware Parts Coverage

          N  Proactev™ Station Monitoring

          Hypercharge Extended Warranty

          Builds upon the basic coverage by extending the warranty period for an additional 1-4 years. This standard offering safeguards your investment for a longer duration, covering potential issues beyond the initial term.

              Included + 1-3 Years Term

            N  24/7 Driver Support

            N  Hardware Parts Coverage

            N  Proactev™ Station Monitoring

            Hypercharge Comprehensive Warranty

            Offers the most extensive coverage available. With premium features included, the Hypercharge Comprehensive Warranty ensures your charging stations remain fully operational with minimal downtime for years to come.

                Up to 5 Year Term

              N  24/7 Driver Support

              N  Premium Hardware Parts Coverage

              N  Proactev™ Priority Station Monitoring

              N  On-Site Repairs within 2 Business Days

              N  2 Hours Travel Time Included

              While all warranty options offer essential coverage, only the Hypercharge Comprehensive Warranty provides the ultimate assurance. Hypercharge strongly recommends this option for those who want the highest level of protection, ensuring your investment continues to operate smoothly and profitably with minimal downtime and maximum reliability for years to come.

              Comprehensive Warranty

              Discover how Comprehensive Warranty by Hypercharge can protect your investment.