Contact Sales       +1 (866) 764-5433


Proactev Station Monitoring

Included with every Hypercharge charging solution, Proactev™ Station Monitoring is a premier network monitoring service designed to ensure your Hypercharge charging stations are always performing at their best.

Unparalleled Real-Time Insights

Proactev provides comprehensive, real-time data analysis, processing over 1,000 records per minute to keep your charge stations running smoothly.

Active Troubleshooting

Instead of waiting for problems to escalate, Proactev identifies and isolates issues in real-time, facilitating quicker resolutions and minimizing disruptions.

Enhanced User Experience

By dynamically diagnosing issues and offering targeted resolutions, Proactev ensures a seamless experience for your customers, boosting loyalty and trust in your brand.

Proactev™️ Standard Features

Station Monitoring

Proactev oversees all charging stations on the Hypercharge Network in real-time, isolating any issues, and instantly notifying our network operations team the moment they arise.

Energy Monitoring

Proactev examines subsets of logged data to determine when chargers are not delivering energy to specification, such as a failed meter board, ensuring all chargers meet the highest quality standards.

Driver Monitoring

Proactev aids in identifying driver-specific issues, even when the charger is fully operational. Proactev helps isolate what the vehicle is reporting in conjunction with the actions the driver has taken to determine when a driver needs support.

Proactev+ Preventative Maintenance

For the ultimate peace of mind, Proactev+™ for Level 2 and DC Fast Chargers are preventative maintenance plans from Hypercharge that maintain your EV charging stations with value-added services in addition to the standard Proactev™️ Station Monitoring.

With Hypercharge taking the lead, we conduct quarterly on-site service visits, offer preferred access to software updates, include priority monitoring, and guarantee network uptime for maximum success.

Proactev Station Monitoring

Discover how Proactev™ optimizes your charging stations for seamless operations.